Privacy Policy & Terms of Use

Privacy Policy & Terms of Use

Effective Date: 12/1/2024
Last Updated: 02/01/2025

1. Introduction

Welcome to Southern Gaming Solutions (“SGS”). We are committed to safeguarding your privacy and ensuring transparent communication practices. This Privacy Policy and the Terms of Use below describe how we collect, use, and share your personal information. By accessing our website or opting in to receive SMS communications, you agree to these terms.

Privacy Policy

2. Information We Collect

  1. Personal Information:

    • Contact Information: Name, phone number, email address, or any other details you provide during the SMS consent process or when using our services.
    • Usage Information: Information related to how you interact with our services (e.g., website visits, service requests).

  2. How Information Is Collected:

    • Directly From You: When you opt in to receive SMS, fill out web forms, or contact our support team.
    • Automatically: Certain technical data may be collected when you visit our website (IP address, browser type), although this is generally anonymized or aggregated.

3. How We Use Your Information

  1. SMS Communications:

    • To send updates, reminders, and important notifications about orders, deliveries, equipment maintenance, and other services you have requested.
    • To provide quick access to assistance or resources (e.g., support links).

  2. Customer Support:

    • To respond to your inquiries, troubleshoot issues, and enhance customer satisfaction.

  3. Service Improvements:

    • To analyze how users interact with our website and services, helping us improve and optimize our offerings.

4. Sharing of Information

  1. Third‐Party Sharing:
    • SMS consent is not shared with third parties for marketing purposes.
    • We only share personal data with third‐party service providers if it is necessary to deliver your requested service (e.g., sending SMS through a third‐party messaging platform) or as required by law.
  2. Legal Requirements:
    • We may disclose your information if required by law, court order, or other legal process.

5. Your Choices

  1. Opt‐Out (STOP):
    • You can opt out of receiving SMS messages at any time by replying “STOP” to the number from which you received the message.
  2. Help (HELP):
  3. Updating Your Information:
    • Contact us at [email protected] if you need to update or correct your personal details.

6. Security Measures

We take industry-standard steps to protect your information from unauthorized access, use, or disclosure. However, no method of online transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Updates to This Privacy Policy

We may periodically update this Privacy Policy. When we do, we will revise the “Last Updated” date at the top. Any changes become effective when posted. Continuing to use our services after updates are posted indicates your acceptance of those changes.

Terms of Use

8. Introduction

By accessing or using Southern Gaming Solutions’ website or services—including receiving SMS messages—you agree to comply with these Terms of Use. If you do not agree, please discontinue your use of our services.

9. Consent to Receive SMS

  1. Opt-In Process:
    • By providing your phone number and checking the consent box or otherwise opting in on our website (or via another channel), you agree to receive SMS messages from SGS at the provided number.
  2. Types of SMS Communications:
    • Appointment reminders, delivery updates, equipment maintenance notices, post-visit instructions, account notifications, or other similar alerts.

10. Standard Messaging Disclosures

  1. Message Frequency:
    • Message frequency may vary (typically 5–10 SMS messages per client, per day based on your service usage).
  2. Message and Data Rates:
    • Standard message and data rates may apply, billed by your mobile service provider.
  3. Opt-Out (STOP):
    • Reply “STOP” at any time to end SMS communications from the specific number that texted you.
  4. Help (HELP):

11. Privacy

Your information will be processed according to our Privacy Policy. We do not sell or share your SMS consent with third parties for marketing purposes.

12. Modifications to the Terms

We reserve the right to update or modify these Terms of Use at any time. Changes will take effect immediately upon posting to our website. Your continued use of our services after any posted modification indicates your acceptance of the Terms.

13. Contact Information

If you have any questions regarding this Privacy Policy and Terms of Use, or if you need additional details about our practices, please contact us:

14. Acknowledgement

By providing your phone number or engaging with any SGS services, you acknowledge that you have read, understood, and agree to these Privacy Policy & Terms of Use documents.